Welcome

Welcome to our online store and thank you for taking the time to browse through our designs. If you do not see what you are looking for PLEASE DO NOT HESITATE to contact us.... chances are, we can design something for you.

We are a family owned, SMALL BUSINESS so we do not get the wholesale rates of larger retail chains and stores. Therefore, our prices are the best we can do. We are not out to get rich, just pay a few bills. :) We do offer discounts and incentives on occasion. You can sign up for emails on our website at www.backwoodskustoms.com, follow us on Instagram or on Facebook at www.facebook.com/groups/backwoodskustoms.

Payments

Because our shirts are made to order and often custom made, we DO NOT EXCEPT RETURNS OR EXCHANGES. (Unless we are at fault)

CANCELLATIONS: Because we start investing time and money into your order almost immediately (Buying Shirts and time designing), we only except cancellation WITHIN 24 HOURS.

Shipping

We do combine shipping.... ETSY will calculate all the items in your cart when you start to checkout.

You should recieve and email with your tracking number when your shipping label is printed. Remember, it takes 7-10 BUSINESS DAYS from the time payment is received for your shirt to be shipped. Feel free to contact us anytime about your order.
IF YOU NEED YOUR ORDER SOONER, PLEASE CONVO US FIRST. (A rush fee may apply)
We strive to get orders out sooner, but unless otherwise noted in the listing, your shirts will not be made until your order is received.

INTERNATIONAL SHIPPING: We will ship anywhere in the world We are not responsible for any additional fees or delays due to customs.

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

Because our items are custom made when you order...We do NOT accept returns or give refunds. If there is a problem with your item(s), please message us and we will discuss your situation. We are human and we do make mistakes... we will do our best to come to a resolution that makes both parties happy.

WE EXCEPT CANCELLATIONS IN THE FIRST 24 HOURS ONLY.

Additional

**** PLEASE READ THE ENTIRE LISTING, SHIPPING AND POLICIES. IT WILL SHOW YOU MY "TURN-AROUND TIME". AND ETSY GIVES YOU A SHIP BY DATE ON YOUR RECEIPT. IF YOU NEED YOUR ORDER SOONER THAN THAT - MESSAGE ME AND LET ME KNOW. I am ONE person with a LOT of orders. These shirts are CUSTOM MADE... That takes time!

We will ship anywhere in the world if you are willing to pay the shipping. We ship INTERNATIONAL PRIORITY MAIL. We are not responsible for any additional fees or for the time frame from your package leaving our possession and being delivered to you. PLEASE MESSAGE US TO GET A QUOTE ON SHIPPING RATES TO YOUR COUNTRY.

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